Features of Good Web Page of Nokia Malaysia
Text
1. Nokia website's text are clear and big enough to read for the young generation.
2. The background does not interrupt the text. The background color is white and the text are black and blue in color.
3. The arrangement of the information in the website is perfectly clear. They divide the sections into 3 parts, there are finds products, get support and useful links.
4. The columns of the text are narrower than in a book to make reading easier on the screen.
Navigation
Text
1. Nokia website's text are clear and big enough to read for the young generation.
2. The background does not interrupt the text. The background color is white and the text are black and blue in color.
3. The arrangement of the information in the website is perfectly clear. They divide the sections into 3 parts, there are finds products, get support and useful links.
4. The columns of the text are narrower than in a book to make reading easier on the screen.
Navigation
1. There are 8 parts of navigation bar in the website. It helps user understand clearly.Besides, it helps user to know where they are and what page of the website they are currently on.
Links
1. The links color coordinate with page colors. It helps user to know there is a links for user to click in.
Graphics
1. The button are clearly and it match the background.
2. Every graphics have an alt label such as " stay close with the multifaceted Nokia E63".
3. Every graphics link has a matching text link such as "find out more".
4. Every animated graphics turn off by themselves.
General Design
1. The page download quickly when user just click it.
2. Good use of graphic element (photos, subheads) to break up large areas of text. When we click on finds products, there some break up text such as all phones and accessories.
Features of Poor Web Pages of Nokia Malaysia
Text
1. The text is small for older generation.
Links
1. The text links does not underline so user does not know that there are a links for user to click it.
General Design
1. It does not fit with the standard browser window (800 *600 pixels) when user entry the home page or entry page.
2. The pages that look okay in the home page but not in another such as find products.
Key Elements of a Market-Oriented Web Pages (7Cs)
Context
1. There are functionally oriented site focuses largely on the core offering, whether it is a products, service, or information.
2. There have some sections breakdown for every subordinate. It is organised into sub components. It providing customer with easy-to-understand navigation choices.
3. It is enable users to move easily back and forth between sections of the site and quickly find out what they want.
Content
1. There are on offering mix for nokia web page. They include the products and information of the company.
2. Besides they are using reference content for their web page. There shelf life are quite long such as email with ease The Nokia E75 with QWERTY keyboard.
Community
1. There have a discussion for the Nokia Web Page. It let user to share their information and knowledge to others. Besides, it build a good relationships between consumer and firm, consumer and consumer.
2. With discussion, if user have any question with their mobile, they also can get the solution from the discussion board of Nokia Web Page.
Customisation
1. It does not have any customisation for user. User can not change any feature as they like at Nokia Web Page.
Communication
1. The form s of the Nokia Web Page is user to firm. There have a customer service request for user. If there have any question that user do not understand, user can go into the call or email nokia care and click email to ask Nokia get ask questions.
2. The dimension of communication of the Web Page are broadcast and interactive.
3. Broadcast is one-way information exhange from organisation to user. User can click FAQ get the solution of their problems. FAQ is the questions that had prepare from organization, so user can get the answer directly.
4. Interactive is two-way communication between organisation and a user.User can send an email to the organisation through the customer service of the Web Page.
Connection
1. Connection is the degree to which a given site is able to link to other sites through a hypertext jump, or hyperlink, from one webpage to another.
2. Links to sites is included because when user click "get your 30-days games pass now" it take the user completely outside the homesite and into a third-party site.
3. Outsoursed content is included because when user click "latest products" it derived from third party, but the user remains on the homesite while viewing or reading that content.
Commerce
1. It does not have a commerce for Nokia webpage. User can not purchase mobile from Nokia webpage.
The Reasons To Make A Return Visit To The Web Site.
The reason that make user to return visit the web site is user can get the latest news of the products. User can know alot of information of the products such as function, price, accessories, supported software, price, image of the mobile and so on.
Besides, if user have any problems with their mobile, they can discuss through the discussion board that prepared from Nokia. User can know more about their mobile through discussion board. Besides, Nokia webpage also provide some information about financial, health, business information and so on of their company. It help user to get more information about the Nokia company.
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